Internship Opportunity: Product Development & Service Design (Diaspora Focus) – Cytonn

Cytonn Investments Management Plc (CIMP) is a leading alternative investment manager specializing in real estate and private equity, with a strong presence in Kenya, East Africa, Finland, and the United States. Its investors include local and global institutional investors, individual investors, and members of the diaspora.

To enhance its service offering for Kenyans abroad, CAML is launching an initiative tailored to meet the financial, investment, and lifestyle needs of the diaspora community. This initiative aims to strengthen their connection to investment opportunities back home, ensuring streamlined access to valuable resources that enhance their financial well-being.

As part of this expansion, CAML is seeking highly motivated graduates to join its internship program, where they will play a pivotal role in shaping and executing this diaspora-focused initiative. This internship offers a unique opportunity to gain hands-on experience in product development, service design, and business strategy within a fast-paced and innovative work environment.

Key Responsibilities

  • Oversee the product development cycle from initial concept through development, pre-launch, and post-launch activities.
  • Conduct user and market research to identify emerging trends and innovation opportunities, proposing product enhancements based on insights.
  • Develop user personas, map customer journeys, and design service blueprints tailored to diaspora needs.
  • Work closely with internal teams to ensure smooth implementation of the diaspora-focused initiative.
  • Engage with diaspora communities and key stakeholders to establish strategic partnerships and enhance outreach efforts.
  • Assist in business development efforts, including marketing, customer acquisition, and engagement strategies.
  • Provide support to client-facing teams for prompt issue resolution and liaise with service providers to address concerns efficiently.
  • Document process requirements and conduct usability testing to ensure smooth functionality.
  • Research and recommend strategies to drive product adoption and improve performance.
  • Prepare reports analyzing product uptake, potential sales, and expansion strategies.
  • Perform additional duties as assigned.

Candidate Requirements

  • KCSE (or equivalent) grade of B+ and above, with strong performance in math and languages.
  • A bachelor’s degree (minimum second-class honors) completed within the past year, or in the final months of completion with full-time availability for training.
  • Demonstrated interest in financial technology, with a willingness to explore the intersection of technology and business.
  • Quick learner with the ability to manage workloads in a high-pressure environment.
  • Strong organizational and time management skills, with the ability to meet deadlines and multitask effectively.
  • Team-oriented mindset with a strong work ethic.
  • Proactive attitude with a keen interest in process improvement.
  • Entrepreneurial spirit, with a track record of creativity and innovation.
  • Passion for using technology to develop impactful solutions.

Learning & Growth Opportunities

This 12-week internship provides an intensive learning experience in product development, service design, and business strategy. It is designed for sharp, ambitious, and detail-oriented individuals eager to thrive in a high-performance environment.

Interns will gain real-world experience in a business setting led by dynamic and globally experienced executives. Through hands-on training, they will develop problem-solving skills, enhance their communication and entrepreneurial abilities, and learn to navigate fast-paced work environments.

Successful interns who demonstrate strong aptitude, innovation, and teamwork will be considered for full-time employment. Even those who do not transition to permanent roles will leave with invaluable experience, making them highly competitive in the job market. Many past interns have gone on to secure gainful employment in leading organizations.

This internship is not just a training program—it’s a career-defining opportunity.

How to Apply

Interested candidates should submit the following to applications@opportunee.com

  • An updated CV highlighting relevant experience and qualifications.
  • A cover letter expressing interest in the position.
  • Any relevant certifications (if applicable).
  • At least two professional references (if applicable).

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